Privacy Policy

Who we are

We are Acorn Builders (Dorset) Ltd and our website address is: http://www.acornbuildersdorset.co.uk.

What personal data we collect and why we collect it

Comments

We do not collect or allow comments on this site.

Media

We do not allow image and/or media uploading.

Contact forms

What do we collect?

We may collect the following information through our contact form:

• Name, email address, postal address and telephone / mobile number.

Why do we need this information?

It is a contractual necessity that we process this information to understand your needs so that we can provide you with the service we offer, particularly for the following reasons:

• To fulfil the enquiry, service and/or task that you have asked us to complete (such as provide quotations, information, advice, building works and site visits.)
• To maintain internal record keeping for required paperwork and historical referencing for the above stated tasks and services that we provide.
• We may also use the information to improve the products and services we offer.
• From time to time, we may also use your information to contact you for customer feedback purposes. We may contact you by email, phone, or postal service to do this.

What we do with this information?

All the personal data we collect is processed by our employed staff in the UK and confined to our office with the exception of our IT storage, hosting and communications, which is located on secure servers within the United Sates and European Union. All of our IT service providers are signed up to the EU-US Privacy Shield and no third party has access to your personal data unless the law requires them to do so.

We do not share your information with third parties and we do not engage in marketing using the information you provide us.

How long do weep keep your information?

If you conduct business with us, it is statutory under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 7 years, after which time it will be destroyed.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not share data with anyone.

What rights you have over your data

If at any point you believe the information we process on you is incorrect, you can request to see this information and have it ammended or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us and we will investigate the matter.

You may request details of personal information which we hold about you by writing to:
Acorn Builders (Dorset) Ltd, 21 Wessex Avenue, Shillingstone, Blandford Forum, Dorset, DT11 0TG

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible at the above address.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO) by telephoning 0303 123 1113.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.